Customer Success Stories

Modern customer experience GroupBy brought a fresh perspective that resonated for a modern customer experience. They have a resilient attitude so they are there to learn with you as your partner and they keep you updated.

We are excited to provide a seamless buying experience through increased product relevance, personalization, and product recommendations.

GroupBy has given us the opportunity to engage customers in different ways, give them knowledge they didn't have and recommend products they didn't know we sold. Customers that are adopting our digital platform are buying more from us than customers that are not.

In a short time after implementing GroupBy's personalization technology, our conversion rates have grown 2x to 3x. In addition to enhancing personalization functionality on our websites, we're also implementing it across the omnichannel as we aim to eliminate online vs. offline customers and focus on one customer, one channel.