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eBook | 13 min read

6 eCommerce Applications For Generative AI That Will Impact the Customer Journey

Deliver Hyper-Personalized Shopping Experiences With The Help Of GenAI and Maximize Revenue, Boost Customer Loyalty and Improve Productivity!

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Why you should read

Generative AI has taken the world by storm. And it has naturally left B2B and B2C eCommerce retailers wondering how generative AI will impact the online customer journey.

Our newest eBook explores the customer journey through the lens of Generative AI and Large Language Models, to detail how B2B and B2C retailers and wholesalers can deliver on the expectations of the modern consumer, with ease and at scale.

Looking at every customer touchpoint, we lay out the use cases for Generative AI and LLMs, and how they can help retailers maximize revenue, boost customer loyalty and even improve efficiency and productivity for merchandising teams.

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Inside you'll discover

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6 applications for Generative AI in eCommerce
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How Generative AI and LLMs will impact every customer touchpoint – from social media to PDPs to email marketing
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How LLMs (the underlying technology behind Generative AI) are already shaping the customer journey, and where smart retailers have already implemented this technology
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How the role of the merchandiser will evolve alongside Generative AI, and the important duties they will continue to perform
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How you can take advantage of Generative AI right now!
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6 eCommerce Applications For Generative AI That
Will Impact the Customer Journey

Download now!
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