6 eCommerce Applications For Generative AI That Will Impact the Customer Journey

Why you should read

Generative AI has taken the world by storm. And it has naturally left B2B and B2C eCommerce retailers wondering how generative AI will impact the online customer journey.

Our newest eBook explores the customer journey through the lens of Generative AI and Large Language Models, to detail how B2B and B2C retailers and wholesalers can deliver on the expectations of the modern consumer, with ease and at scale.

Looking at every customer touchpoint, we lay out the use cases for Generative AI and LLMs, and how they can help retailers maximize revenue, boost customer loyalty and even improve efficiency and productivity for merchandising teams.

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