Analyst Reports

Home / Resources / Analyst Reports

GroupBy Included in Gartner’s Market Guide for Digital Commerce Search

Gartner Report: Innovations in search and product discovery are advancing quickly, and can be adopted without needing to rebuild entire digital commerce platforms.*

By 2020, 30% of customer interactions with technology will be through “conversations” with smart machines. – Gartner

 

In this report, learn about how: 

1) Having innovative search and catalog navigation offers a competitive advantage, and best-of-breed search products are developing more rapidly than out-of-the-box digital commerce platform search capabilities (and are often superior)

2) Digital commerce search capabilities overlap with other markets, including digital experience platforms, product finders, personalization engines and recommendation engines

3) Personalization and emerging voice interfaces are driving innovation

 


*Gartner, Market Guide for Digital Commerce Search, 2019, Mike Lowndes, 25 February, 2019

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Download the Market Guide below