Consumer needs are changing quickly, and retailers must deliver a frictionless shopping
experience that's bound to delight and impress, while getting products to customers faster than ever
before.
"33% of shoppers will immediately go to Amazon or Alibaba if they have a poor
experience on a retail website."
eCommerce business leaders are looking for ways to redefine their digital experience to compete
in this dynamic and growing landscape. Whether you are a B2B or B2C retailer, now more than ever
technology is your differentiator. In order to meet the demands of the digital-first era, Google
and GroupBy are bringing the future of eCommerce to you by setting the standard for Product Discovery in
the market. Google's Cloud AI technology and GroupBy’s Product
Discovery solutions are revolutionizing the eCommerce buyer’s journey to help
retailers transform the customer experience with AI-powered Search and Recommendations.
Key Takeaways:
- What challenges companies face in providing the best possible shopping
experience
- Expose the
holes that exist in the digital experience that hinder further business growth and
customer retention: ie. legacy systems, constrained resources, long-tail keyword
searches and more
- Discover
how cloud transformation is essential to business transformation
- How to
utilize customer data to lead the most profitable business strategies
- Understand how GroupBy’s Product Discovery
Platform powered by Google Cloud Retail AI is democratizing AI to improve the customer
experience, and deliver on business value

Watch our webinar, featuring a panel discussion with our guest Mike Gualtieri of Forrester, Amy Eschliman
of Google and GroupBy's own Roland Gossage, as we cover topics and trends that showcase the significance
of data and AI in this new buying reality. Learn how eCommerce technologies are coming together to
combine years of experience to innovate and challenge the status quo to create true omnichannel
experiences.
Meet the Speakers

Roland Gossage
CEO, GroupBy Inc
Roland leads the overall vision, strategy, operations and development of GroupBy to create a
fundamentally better experience for eCommerce shoppers. Roland is a seasoned professional with
over 20 years of experience in sales, marketing, services, operations and development in the
enterprise software industry. His previous roles included Endeca, Cognos, Hummingbird
Communications and Pure Data. Prior to his career in software, Roland was a member in the Royal
Canadian Armored Corps.

Amy Eschliman
Managing Director of Retail at Google Cloud
Amy has extensive experience in retail, focused primarily on eCommerce and customer engagement.
Most recently, Amy was at Sephora where she served as the SVP of Client Engagement and
previously as the SVP of Ecommerce. Prior to joining Sephora, Amy was the Vice President of e-
commerce of Pottery Barn, within Williams-Sonoma, Inc. and responsible for e-commerce and
retention marketing.

Mike Gualtieri
Featuring Forrester Analyst
Mike’s research focuses on AI technologies, platforms, and practices that enable
technology professionals to deliver applications that lead to prescient digital experiences and
breakthrough operational efficiency. His key technology coverage areas are AI and emerging
technologies that make software faster, smarter, and transformative for global enterprises and
organizations. He advises business and technology leaders around the world on the intersection
of business strategy, AI, and digital transformation.