Author: Groupby Product Team

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TORONTO – March 13, 2019 – GroupBy Inc., a leading provider of relevancy-focused eCommerce solutions, today announced the company’s inclusion in Gartner’s Market Guide for Digital Commerce Search, published on Feb. 25, 2019. The guide analyzes the eCommerce search market to support those looking for products or services that can support related customer experience initiatives. Gartner estimates that “by 2020, 30% of customer interactions with technology will be through “conversations” with smart machines.” However, a lack of dialogue capability has consistently posed...

Often merchandisers create the rules, but they don't have a way to preview the results of the rule conditions. Sometimes companies have incentives for promoting a particular brand. For example: when a shopper searches for “shoes,” the merchandisers want a way to promote Adidas shoes first, or a specific combination of shoes sorted in a particular order. As a result, merchandisers have to spend hours tweaking logic in rules or creating custom curated pages to reflect these results on the...